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FAQ

We are committed to do the best job for you.
Please feel free to call for information on how we can help you..
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Click here for Studio Policies and Information

bullet Q. What are your hours of operation?

A. My hours are:
Monday 10am - 6pm. 
Tuesday and Wednesday, and 10am - 7pm
Thursday and Friday 9am - 5:30pm. 
Saturdays (call).
Times may vary according to my portrait and wedding schedule.  Please call ahead for availability.


 
bullet Q. Who would photograph my wedding, and what would happen in the event that he or she gets sick or has an emergency?

A: I am the only photographer for the studio, and in the unlikely event that I disabled the day of your wedding I would call on my assistant , who is a very capable part time wedding and portrait photographer or my colleague/mentor who is semi retired and has over 25 years experience with weddings and portraits.

 
bullet Q: I was also wondering if you supply gift certificates?
I am looking into purchasing session for my brother in-law and his wife who have a baby girl, and I am wondering if the $79.99 fee covers prints as well. We would like to give it to them as a commemoration of Baby's first/FAMILY's first Christmas.


A: We have gift certificates available for any $ amount you would like. The recipient could choose the session they need, and also use it for prints. A small family with young children usually does a 30 minute session, and possibly additional short sessions for the kid's individual portraits.

The gift certificate can be purchased over the phone with a credit card, or let me know when you can visit the studio to pick one up.

 
bullet Q: Are the preview CD's that you provide after the shoot shot on a high resolution so that prints can be made directly from the CD? I ask because we are not looking to spend more than $80 and the extended family that they may decide to send prints too is quite large so I think they may want to be able to print directly from the CD.

Thanks so much for getting back as quickly as you did. I really enjoy the style of shots that you have on your website. No fake stuck smiles which is a rarity in most family portraits!!!
Take care.


A: The preview CD does not include printable images. In order to control the quality of our finished work, we retouch and perfect each image ordered and print on the highest quality Kodak paper available. We also offer digital face switching on group portraits to ensure that each person has a flattering natural expression .

Our customer service and quality reputation depend largely on the craftsmanship of the print making process. Therefore we do not allow printing of the un-retouched preview images.

$80 can get more quantity at discount photography studios, but without the variety, quality, and service we provide.

 
bulletQ. Do you use a professional medium format camera or a 35mm, and do you carry backup in the case of a malfunction?

A. I use professional 8 and 10 mega pixel digital SLR's to photograph the wedding . . . multiple back-ups of cameras, lights and cords.

 
bulletQ. How many wedding has your studio photographed and do you enjoy doing weddings?

A. I have photographed more than 200 weddings over the past 12 years. I enjoy the work and it is an honor to be a personal participant in each individual event!

 
bulletQ. Will proofs be received electronically or through a  traditional preview album, and how long after the wedding does this take?

A.
All wedding coverage includes all of the photos taken during your event, with 4x6 prints in a preview album that is yours to keep, with 2.5 weeks. Web previewing and CD slide show previews are also available at an additional charge. see digital display items here: http://www.photopalmer.com/wedding_prices.htm

 
bulletQ. Do you shoot un-posed candid as well as portraits?

A. Most couples will choose a combination of traditional and photojournalistic style, using color, B&W, candid, and bridal party poses. My approach is to offer a nice blend of the photographic styles. I can do a traditional wedding - all color with the typical photo opts throughout your day. I can do a photojournalist style with all black and white and minimal posing. Regardless of style, my goal is to capture each couple enjoying their wedding day, and take great pictures as they happen.

 

bulletQ. Do you use digital photography?

A. Yes. The latest professional digital cameras produce beautiful high quality prints up to 24x30 inches. Preview your studio images instantly and get preview CD slide show within 24 hours.


 
bulletQ. Do you offer custom framing?

A.
NO. I highly recommend McCoy's Framing in the Webster Village 585-872-3670. There are true experts with a great variety, fast service, and reasonable prices!

 
bulletQ. How can you be contacted, and what is your location?

A. Please visit the
Contact page for that information.
 
Copyright © 2008 PALMER photography
Last modified: January 01, 2008